Support Center

Symptom: Unfiltered sites are classified as "Local Intranet Zone" in internet Explorer instead of "Internet Zone" or "Rest...

Symptom: When trying to surf to a website that requires a higher level of authentication, the following block page is received: A good example for this w...

Symptom: When enabling a proxy with authentication (IWA, NTLM), using Firefox still prompts for user credentials to the WCG. Cause: By default, Fir...

Application:  Skype Solution:  In order to get Skype working via Proxy, we will need to force it to use TCP to allow us to tunnel it via the WCG. Configu...

Symptom: Time Zone is not accurate in the Proxy Cause: In Linux servers there are files that define the local time zone including the D...

Symptom: Users trying to surf the web via WCG, get a user/pass prompt when transparent authentication is configured Cause: There are a lot of prere...

Symptom: When using specific application that use their own certificate store to verify CA, such as Python's pip or git, the system returns certificat...

Issue: We want to check the amount of active client connections on a proxy server, to make sure a customer is not hitting his licensing limit. Solution...

Problem: When you want to deploy an explicit proxy configuration via the GPO, the new Windows 10/Server 2016 & 2019 settings for internet explorer most...

Problem: Perimeter81 VPN is a SASE (Secure Access Service Edge) VPN provider that enables customers to connect to the internal network via the regular VPN ...