How to check connectivity to OPSWAT license activation server

Modified on Thu, 09 Aug 2018 at 04:31 PM

PROBLEM

Getting error message when trying to online activate/deactivate a license key


CAUSE

Probably a network connectivity issue occurred


SOLUTION

- Open a browser from the Metadefender Core server

- Go to: https://activation.dl.opswat.com/status

- If you are getting 'OPERATIONAL' message -> everything is OK, Otherwise - you have a network connectivity issue.

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